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Reticulo

Terms of Service

These Terms of Service (“Terms”) govern your use of all our products (“Product”), including any updates or new features that we may add from time to time. By using the Product, you agree to be bound by these Terms.

  1. Use of Product: You may use the Product only for lawful purposes and in accordance with these Terms. You are solely responsible for your use of the Product and for any content that you submit or upload to the Product.
  2. Intellectual Property: The Product, including all intellectual property rights therein, are owned by us or our licensors and are protected by copyright, trademark, and other laws. You may not use any content from the Product without our express written permission.
  3. Roles and Responsibilities: Our platform acts as a facilitator between players and coaches. Players can use the Product to pay their coach’s fees and the app fee (charged by us) in a single transaction. We are not a service provider for coaching and are not responsible for coaching quality, cancellations, or disputes.
  4. Payments and Fees: By using the platform, you agree to pay: The coach’s fee, which is collected on the coach’s behalf and passed through. The app/platform fee, which is retained by us. We use a licensed Payment Aggregator for all transactions. You may receive a payment receipt showing the full amount paid. advance.
  5. Refunds: Refunds for the app fee are handled solely by us, and only under specific exceptions outlined in our Cancellation & Refund Policy. Refunds for coach fees are not our responsibility and must be resolved directly with the coach.
  6. Termination: We may terminate or suspend your access to the Product at any time and without notice for any reason, including, without limitation, breach of these Terms or suspected fraudulent, abusive, or illegal activity. Upon termination, your right to use the Product will immediately cease.
  7. Disclaimer of Warranties: The Product is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation or use of the Product, including, but not limited to, any warranties of merchantability, fitness for a particular purpose, or non-infringement.
  8. Limitation of Liability: We will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Product, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising out of or in connection with these Terms or your use of the Product shall not exceed the amount paid by you for the Product in the 12 months prior to the event giving rise to the claim.
  9. Governing Law and Jurisdiction: These Terms and your use of the Product will be governed by and construed in accordance with the laws of the jurisdiction in which we are located, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or in connection with these Terms or your use of the Product will be brought in the courts of the jurisdiction in which we are located.
  10. Modifications: We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Product after any such changes indicates your acceptance of the updated Terms.

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